Privacy Policy

This Privacy Policy explains how Sakthi Studio collects, uses, stores, and protects your personal information when you visit our website or purchase our personalized products.

1. Information We Collect

• Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Uploaded Photos & Artwork
• Order Details
• Payment Information (processed securely through payment gateways)
• Device & Browser Information

2. How We Use Your Information

• Process and deliver your orders.
• Create personalized photo frames and custom gifts.
• Provide customer support.
• Send order updates.
• Improve website performance.
• Prevent fraud and unauthorized transactions.
• Comply with legal requirements.

3. Uploaded Photos

Images uploaded by customers are used solely for creating personalized products.

We do not sell or publicly share your uploaded images without your permission unless required by law.

4. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are processed through secure third-party payment gateways using encrypted connections.

5. Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyze website traffic.

6. Third-Party Services

We may share necessary customer information with trusted partners such as shipping companies, payment gateways, and analytics providers only to complete your order or improve our services.

7. Data Protection

8. Your Rights

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of your personal information where legally permitted.
• Opt out of promotional communications.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Policy Updates

Sakthi Studio may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.